TX - On Site - Event Talent & Staffing Manager

INTRODUCTION

A & Associates is a reputable staffing agency with a proven track record in screening and recruiting, job placement, and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence, and integrity.

“Quality In Everything We Do” is far more than our mantra — it is our standard.

Explore a career with A & Associates, one of the leading providers of temporary, temp-to-hire, permanent placement, and specialty staffing services.

POSITION SUMMARY

A & Associates is seeking an experienced, service-driven on-site Events Recruiting & Staffing Manager to lead recruiting and on-site operations for our Events Division in the Dallas, Texas market. This role is uniquely positioned for a professional who thrives both behind the scenes recruiting talent and on the ground managing live events.

The ideal candidate is a hands-on leader with a strong background in staffing, recruiting, and hospitality/food service or catering, who understands what service excellence looks like in real time and can hold teams accountable to delivering it and is willing to cover our event territory that includes Arlington & Dallas.

This role requires bilingual fluency, exceptional people leadership skills, and the ability to ensure associates represent A & Associates and our clients with professionalism at all times.

JOB SUMMARY

• Build, develop, and maintain a high-quality talent pipeline specifically for sporting, entertainment, and large-scale events
• Recruit, interview, onboard, and deploy event staff including hospitality, food service, catering, and event support personnel
• Lead and manage on-site event operations, including:
• • Staff check-in / clock-in
  • Assignment placement
  • Quality-of-service monitoring during events
  • Staff clock-out and post-event reporting
• Serve as the primary on-site representative of A & Associates during assigned events
• Supervise associates during live events and ensure service delivery meets client expectations and brand standards
• Evaluate associate performance in real time and take corrective action as needed
• Ensure associates adhere to dress code, conduct, and service protocols
• Build and lead a reliable, professional, and scalable event staffing team
• Partner closely with internal leadership to forecast staffing needs and plan recruitment accordingly
• Train staff prior to events and provide refresher training as required
• Manage timekeeping, attendance, and staff evaluations
• Coordinate job fairs, hiring events, and recruiting initiatives with management
• Maintain strong client relationships through consistent communication and service excellence
• Consistently exceed client and associate expectations

ESSENTIAL FUNCTIONS

• Recruit, source, interview, and select candidates aligned with event and hospitality staffing needs
• Maintain accurate documentation of associate work history, attendance, evaluations, and assignments
• Conduct quality assurance checks during events to ensure service standards are met
• Provide coaching, mentoring, and immediate feedback to associates
• Address on-site issues professionally and promptly
• Ensure compliance with company policies and applicable employment laws
• Support recruiting metrics and activity goals including interviews, placements, and team readiness
• Collaborate with management on staffing strategy and workforce planning
• Assist in the creation and approval of job descriptions for event roles
• Research and recommend new recruiting sources for event-specific talent
• Train associates on timekeeping procedures and expectations
• Support payroll accuracy by coordinating time submission and approvals
• Participate in community, professional, and recruiting events
• Tour client event venues to gain full understanding of service expectations and logistics

EDUCATION, EXPERIENCE & POSITION REQUIREMENTS

Education

• College degree in a related field preferred (not required)

Experience

• Minimum 3 years of staffing or recruiting experience
• Demonstrated experience in events, hospitality, food service, catering, or customer-facing operations
• Prior experience supervising staff in live, fast-paced environments strongly preferred
• Experience working flexible schedules, including evenings and weekends

Skills & Competencies

• Bilingual (English/Spanish) – required
• Exceptional customer service and interpersonal skills
• Strong leadership and team-building abilities
• Ability to assess service quality and staff performance in real time
• Excellent verbal and written communication skills
• Strong organizational, analytical, and problem-solving skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Comfortable working independently and making on-the-spot decisions
• Food & Beverage safety

Technical Knowledge

• Computer literacy required
• Proficiency in Microsoft Word, Excel, and Outlook preferred

WORK SCHEDULE

Standard office hours are Monday through Friday; however, this position requires flexibility, including evenings and weekends, based on event schedules.

Travel is required and reimbursed.

EEO STATEMENT

A & Associates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.